Frequently Asked Questions

Answers to Your Common Questions and Assistance with Using Explore

FAQ

General Questions

To create an account, click on the "Sign Up" button at the top right corner of the homepage. Fill in the required details and verify your email address. Once verified, you can start using your account.

To post an ad, log in to your account and click on the "Post an Ad" button. Fill in the details of your item or service, upload relevant images, and click "Submit." Your ad will be reviewed and published shortly.

Posting ads is free for most categories. However, some premium categories may have a posting fee. Check the pricing details on the "Post an Ad" page.

To edit or delete your ad, log in to your account, go to "My Ads," and select the ad you want to modify. You can make changes or delete the ad from this section.

Use the search bar at the top of the homepage to enter keywords related to what you're looking for. You can also use the filters to narrow down your search by category, location, price range, etc.

To contact a seller, click on the ad you're interested in. You'll find the seller's contact information and a contact form to send them a message directly.

 

To mark your ad as sold, log in to your account, go to "My Ads," find the ad you want to mark as sold, and click on the "Mark as Sold" button. This will inform other users that the item is no longer available.

If you forget your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password.

To promote your ad, log in to your account, go to "My Ads," and select the ad you want to promote. Choose from various promotion options like "Featured Ad" or "Top of the Page" to increase visibility.

  • Meet in a public place or a location you're comfortable with.
  • Bring a friend or let someone know where you’re going.
  • Inspect items thoroughly before buying.
  • Avoid sharing personal or financial information.
  • Be cautious of deals that seem too good to be true.

Yes, our website is fully optimized for mobile devices. You can access all features and functionalities from your smartphone or tablet.

 

If you need assistance, visit our "Contact Us" page and fill out the support form. You can also reach us via email or phone, provided on the same page.

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